FAQ

1. How can I contact Kelvonique?
You can reach us via email at service@kelvonique.shop or call us at +1 3019015776. Our customer service team is ready to assist with any questions regarding orders, products, or fly tying advice.

2. What are your shipping options and costs?
We offer three shipping options:

1. Standard Shipping: $7.5
2. Express Shipping: $15.5
3. Free Shipping: On orders over $80

Shipping times vary depending on the destination and selected shipping method. International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

3. Can I track my order?
Yes! Once your order has been dispatched, we will provide a tracking number via email so you can monitor your shipment in real-time.

4. Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on your location and selected shipping method.

5. How can I return or exchange a product?
Please refer to our Return and Refund Policy below for detailed instructions.